Data Protection

C100x Privacy Policy – Your Data Is Safe With Us

Here you'll find a full account of how your personal data is collected, stored, and used at c100x. We believe transparency is the foundation of trust.

Last updated: January 1, 2026

Your Privacy Is Our Priority

C100x never sells your personal data or shares it with third parties without your consent. This Privacy Policy clearly sets out your rights and our responsibilities.

Introduction

C100x is a trusted online Sports Betting platform serving sports fans across Bangladesh. We handle the personal and financial data of thousands of members every day, which is why protecting your privacy is not just a legal obligation for us — it is a core value.

This Privacy Policy ("Policy") applies to all users of the c100x website and mobile application. By using any c100x service, you are considered to have agreed to this Policy.

Our privacy policy is written in plain language so every member can clearly understand what we do with their data. Nothing is hidden behind complex legal jargon — we say what we do, straight up.

This Policy was last updated on 1 January 2026. In the event of any significant changes, we will notify members via email or through the platform.

What Information We Collect

C100x only collects data that is necessary for providing services, verifying identity, and meeting legal obligations. A detailed breakdown is provided below.

Data Type Example Required?
Identity Information Name, date of birth, gender Yes
Contact Information Mobile number, email Yes
Address District, upazila, full address For KYC
Identity Document NID number, passport scan For KYC
Payment Information Mobile Banking Number Yes
Device Information IP Address, Browser, OS Automatic
Usage Data Betting history, login time Automatic

We do not collect members' social media profiles, call records, or location tracking data. We only gather what is strictly necessary to provide our services — nothing more.

How We Collect Information

C100x collects member information through several methods. You have the right to know about each of them.

Information Provided Directly

Information you provide at registration, during KYC verification, or when contacting our support team is collected directly from you. Sharing this information is your choice, though some services cannot be provided without it.

Automatically Collected Information

When you use the c100x platform, certain information is collected automatically. This includes:

  • Your device's IP address and browser type.
  • A log of which pages you visited and for how long.
  • Date and time of logins and logouts.
  • Betting history and transaction records.
  • Session data via cookies.

Information from Third Parties

Transaction confirmation details are received from bKash, Nagad, or Rocket for payment verification. For KYC purposes, limited data may be collected from identity verification services.

Warning: c100x will never call you or email you asking for your password, OTP, or full banking details. Anyone making such a request may be attempting to defraud you.

Purpose of Data Use

C100x uses your information only for the specific purposes outlined below. We never use your data beyond those purposes.

  • Account Creation & Management: To complete your registration and keep your account secure.
  • Identity Verification (KYC): To verify identity for legal compliance and fraud prevention.
  • Payment Processing: To process deposits and withdrawals accurately.
  • Customer Support: To address your questions, complaints, and issues.
  • Ensuring Security: To detect unauthorized account access and fraudulent activity.
  • Service improvement: To analyze your usage patterns and improve your experience on the platform.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Relevant communications: To keep you informed about important updates, security alerts, and offers relevant to you.

C100x never uses your data to make automated decisions that could discriminate against you. You have the right to appeal any account-related decision.

Data Sharing Policy

C100x does not sell your personal data to third parties. However, there are limited circumstances where sharing some information may be necessary.

Situations where data may be shared:

  • Payment providers: Limited data is shared with bKash, Nagad, and Rocket to process transactions.
  • KYC verification service: With approved third parties for identity verification.
  • Legal authorities: With the relevant authorities when required by court order or legal obligation.
  • Cybersecurity: With regulatory authorities for fraud and anti-money laundering compliance.

Data is never shared:

  • With advertising agencies or marketing companies.
  • For any commercial purpose without your consent.
  • With other betting platforms or competing businesses.
  • With data brokers or data-selling organizations.

Every third party that c100x works with is contractually required to uphold the same privacy protection standards.

Cookies & Tracking

The c100x website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

  • Necessary Cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and notification settings.
  • Analytical Cookies: To understand which features are most used, without identifying you personally.

You can disable non-essential cookies through your browser settings, though doing so may affect certain platform features. c100x never uses third-party advertising tracking cookies.

Data Storage & Security

C100x follows the highest industry standards to protect member data. Our security framework is regularly updated and tested.

Our Security Measures:

  • 256-bit SSL encryption: All data transmissions are fully encrypted.
  • Firewall protection: Advanced firewall protection against unauthorized external access.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Restricted Access: Only authorized personnel have access to the required information.

How long data is retained:

All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years as required by law. After that period, data is securely deleted.

In the event of a security breach, c100x will notify affected members within 72 hours and take all necessary action.

Your Rights

As a c100x member, you have important rights regarding your personal data.

  • Right to access: You can submit a request to find out what personal data we hold about you.
  • Right to rectification: You can request corrections to any inaccurate or outdated information.
  • Right to erasure: You can request deletion of your data, unless we are required by law to retain it.
  • Right to object to processing: You can object to your data being used for specific purposes.
  • Right to Data Portability: You can request a copy of your data in a commonly used, readable format.
  • Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights, email us at support@c100x.net or reach out via live chat. We aim to respond within 30 days.

Children's Privacy

C100x strictly prohibits registration and use of its services by anyone under 18. We do not knowingly collect any data from minors.

If we discover that anyone under 18 has registered, their account will be immediately closed and all associated data will be permanently deleted.

A Note for Parents: If your child has accidentally created a c100x account, please contact support@c100x.net immediately. We will act promptly.

Policy Updates

C100x may update this Privacy Policy from time to time. Changes may be driven by new regulations, new services, or security improvements.

For significant changes, we will:

  • We will post a clear notice on the website.
  • We will notify registered members by email.
  • When you log in to the platform, you will see a notification about any updates.

Continued use of the service after any changes constitutes your acceptance of the updated Policy.

Contact

Please contact us for any questions, concerns, or requests regarding this Privacy Policy.

  • Email: support@c100x.net
  • Live Chat: Available 24/7

For further assistance, visit our Help Center View the page or Terms & Conditions read.

Why c100x Is a Safe Home for Your Data

Our privacy protection measures meet the highest industry standards.

SSL Encryption

All data transmitted is encrypted using 256-bit SSL technology. No third party can intercept or read this information.

No Sale of Data

C100x never sells your personal information to any third party. Your data is used solely to provide our services.

Secure Payments

All transactions via bKash, Nagad, and Rocket are completely secure. Payment information is never stored directly on c100x servers.

Two-Factor Authentication

OTP-based two-factor authentication protects your account from unauthorized access. Even if your password is compromised, your account stays secure.

Restricted Access

Within c100x's internal team, only authorized personnel can access relevant data. All access is logged.

Regular Security Audits

An independent third-party team regularly audits our security systems. Any vulnerabilities found are addressed immediately.

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